Returns & Exchanges
We want you to be fully satisfied with your Timberland purchase, which is why we offer free returns within 30 days of shipment. Items must be in their original, unworn condition with all tags and packaging intact to qualify for a full refund.
Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided at the end of the return request process to ensure free shipping.
Package Your Gear
Place the items in their original Timberland box and secure them inside a sturdy shipping container, attaching the return label to the outside.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking number to monitor the status of your refund.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing